Introduction and scope
Paartner Limited (company number 16078386) whose registered office is at Unit 115, Accounts By Simply, 40 Gracechurch Street, London, England, EC3V 0BT ("we", "us" or "our") is responsible for this website and for the processing of your data.
Paartner is committed to safeguarding the privacy and personal data of all individuals with whom we interact. We respect the rights of individuals to control their personal information and handle all personal data in accordance with applicable data protection and privacy laws in the jurisdictions where we operate. Our approach to data privacy reflects our broader commitment to transparency, accountability, and regulatory compliance, ensuring that personal information is collected, used, stored, and disclosed responsibly and lawfully.
This Privacy Policy sets out the basis on which we process the following types of data relating to identified or identifiable individuals ("Personal Data"):
any Personal Data provided to us through our website (“Website Data”); and
any Personal Data provided to us in connection with our contractual relationship with you (“User Data”).
Where we process Website Data and User Data, Paartner is the controller.
For further information regarding how Paartner processes Personal Data relating to its personnel—including prospective and current employees, independent contractors, and other staff—you may contact the Privacy Team directly at privacy@paartner.com. This includes inquiries about data collection, use, retention, and your rights under applicable data protection laws.
Our website and services are not directed at children under the age of 16, and we do not knowingly collect personal data from them.
What Personal Data do we collect and how do we use it?
As part of our business operations, we collect various categories of personal data to support the delivery of our website and to fulfil our contractual and legal obligations.
Website Data
Paartner collects Website Data, including but not limited to email addresses, telephone numbers, company names (where applicable), job titles, and any additional information voluntarily provided when submitting a request or inquiry through the website’s contact forms or interactive features.
In addition to the information you may provide directly, we may also collect certain technical data about your device and browsing behaviour. This may include your computer’s IP address, operating system, browser type, and similar information. Such data is gathered for system administration purposes and may be used to compile statistical reports on website usage, which we may share in aggregated form with our marketing partners or advertisers. This information helps us improve the functionality and accessibility of our website and ensure you receive the full range of services available.
We also collect Personal Data through the use of cookies and similar tracking technologies. Further details on how we use cookies, and how you can manage your preferences, are available in our Cookie Policy.
We use the Website Data in the following ways where it is necessary for our legitimate interests:
to ensure that content from our website is presented in the most effective manner;
to analyse the data for the purposes of improving our website and services;
to prevent fraud and/or for security; and
to respond to a request submitted via our website.
Where applicable, we use Website Data to fulfil our obligations under any terms and conditions applicable between you and Paartner. This may include, for example, responding to service inquiries or processing requests submitted via the website. In certain instances, we may also seek your explicit consent to use your Website Data—for example, when registering you for newsletters, updates, or other forms of direct communication that you have requested.
Paartner does not sell, rent, or otherwise disseminate Website Data to third parties, nor do we conduct hosted mailing campaigns on behalf of third parties. However, Website Data may be entered into our internal contact database for the purposes of managing ongoing communications and business relationships. Your information will remain in our system unless and until you request its removal.
We do not use your personal data for automated decision-making, including profiling, that produces legal or similarly significant effects on you.
User Data
We collect personal data to facilitate the provision of services. The types of Personal Data we may collect include:
your full name;
your job title; and
your contact details, including your e-mail address, phone number and, where applicable, the name of your company.
We may also collect and process the following additional Personal Data about you:
if you contact us, we may keep a record of that correspondence;
where you log into the website, you will be required to set up an account following which we will also process your account information (username and password); and
details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access (see section on Website Data below).
Where you are an individual and become a member or a vendor, the collection and processing of your Personal Data is necessary for the performance of the contract between you and Paartner. This enables us to deliver the services in accordance with the agreed service terms. In cases where we provide services to corporate or institutional clients, we may process your Personal Data as part of our legitimate business interests. This processing is undertaken to enable us to fulfil our obligations to you and to support the effective delivery of the requested services.
While you are not legally required to provide us with your Personal Data, failure to do so may prevent us from delivering the services in full or may limit our ability to meet our contractual requirements to you.
We may also use your Personal Data for the following purposes and lawful bases:
to market our services to you in which case our basis of processing is our legitimate interest in marketing our services to you, or where legally required, consent;
to comply with applicable law or regulation;
for internal research, training, analytics and statistical purposes in which case our basis of processing is our legitimate interests in maintaining and improving our services;
for record-keeping purposes, in which case our basis of processing is to comply with applicable law or regulation or for the establishment, exercise or defence of legal claims.
The lawful bases we rely on for processing your personal data are those set out in Article 6 of the UK GDPR: performance of a contract, compliance with legal obligations, our legitimate interests, and, where applicable, your consent.
In certain circumstances, where required by law or regulatory guidance, we may seek your explicit consent to process your Personal Data. In such cases, we will ensure that any request for consent is presented in a clear, transparent, and easily understandable manner, and that your consent is freely given, specific, informed, and unambiguous.
Where we store your Personal Data
Storage and Retention
Unless otherwise permitted or required by applicable law or regulation, Paartner will retain your Personal Data only for as long as is necessary to fulfil the specific purpose for which it was collected. For example, enquiry data submitted via our website is generally retained for up to 12 months, while account-related information is kept for as long as your account remains active. Business contact details may be retained for longer where necessary to maintain an ongoing business relationship. In certain cases, we may retain data for longer periods where required to comply with legal or regulatory obligations, or where necessary for the establishment, exercise, or defence of legal claims.
If you request the deletion of your Personal Data, we will respond to your request in accordance with applicable data protection laws. Our response will consider our legal obligations and any permissible grounds for continued retention.
For further details regarding how to exercise your rights—including the rights of access, correction, deletion, or objection—please refer to the “Your Rights” section of this Privacy Policy below.
Transfers out of the UK and EEA
Paartner typically stores personal data on secure servers located within the United Kingdom and the European Union. However, in the course of our operations, we may transfer your Personal Data to third-party service providers, and clients, including those based outside the UK and the European Economic Area (“EEA”), such as the United States.
Whenever such transfers occur, we take all reasonable and necessary steps to ensure that your personal data is handled securely and in full compliance with applicable data protection laws. We implement appropriate safeguards to protect Personal Data during international transfers. These may include reliance on an adequacy decision issued by the UK Government or the European Commission, or, where no such decision exists, the use of legally recognised contractual protections—such as the Standard Contractual Clauses approved by the European Commission or the UK Information Commissioner’s Office.
These safeguards are designed to ensure that your Personal Data remains protected to a standard that is equivalent to that offered within the UK and EEA, regardless of the country to which it is transferred.
How we protect your data
Paartner has implemented industry-standard technical and organisational measures to safeguard Personal Data and protect it against unauthorised access, use, alteration, or disclosure. These measures are designed to ensure the ongoing confidentiality, integrity, and availability of the Personal Data we process.
Electronic data and databases are securely stored on protected computer systems, and access to such data is restricted and managed through a combination of physical controls and electronic safeguards. Access rights are granted on a need-to-know basis and are regularly reviewed to maintain appropriate levels of protection.
In addition, our personnel receive training on data protection and privacy obligations. We adhere to our internal data protection policies and procedures, which all employees and relevant third parties are required to follow when handling Personal Data. These measures help ensure that data is processed responsibly, securely, and in accordance with applicable legal and regulatory standards.
Disclosures of Personal Data
We may share your Personal Data with selected third-party suppliers and service providers who assist us in delivering the services we provide and in fulfilling the purposes described in this Privacy Policy. These may include IT hosting providers, analytics providers, professional advisers (such as accountants and auditors), and other trusted suppliers who support the operation of our business.
All such disclosures are made in accordance with applicable data protection laws and are subject to appropriate safeguards to ensure the security and confidentiality of your Personal Data. Where legally required, disclosures will be made on a confidential basis and subject to contractual or statutory obligations that protect your privacy and limit the use of the data to the specified purposes.
We may also disclose your Personal Data to third parties:
in the event that we sell or buy a business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets;
if Paartner or substantially all of its assets are acquired by a third party, in which case Personal Data held by it will be one of the transferred assets;
if we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Paartner, our customers, or others. This includes but is not limited to providing information to our accountants, auditors and legal advisors and exchanging information with other companies and organisations for the purposes of fraud protection and risk reduction.
Your Rights
Opt-Out
You have the right to object to the processing of your Personal Data for direct marketing purposes. You can exercise this right at the point of data collection by selecting the appropriate options on our data submission forms, which allow you to opt out of receiving marketing communications.
Additionally, you may withdraw your consent or object to marketing-related processing at any time by contacting us directly at privacy@paartner.com. Upon receipt of such a request, we will promptly update our records to ensure that your preferences are respected in accordance with applicable data protection laws.
All direct marketing communications will be sent in compliance with the Privacy and Electronic Communications Regulations 2003 (PECR), meaning we will only send you electronic marketing where we have your prior consent or are otherwise permitted to do so by law.
Data Subject Rights
In addition to the right set out above, applicable data protection laws provide individuals the following rights:
to request access to the Personal Data we hold about you;
to request correction or deletion of your Personal Data;
to withdraw your consent for a specific use of your Personal Data provided to us;
to request restriction of processing by us of your Personal Data;
to object to processing of your Personal Data by us;
to obtain copies of the data that we hold about you in a machine-readable format and to transfer such data to another company on your request.
However, please note that some of these rights may not always apply, as there are sometimes requirements and exemptions which may mean we need to keep processing the Personal Data or not disclose it, or other times when the rights may not apply at all. As such, each request will be evaluated based on the request type, context of the personal information in question, and other applicable factors.
If you wish to exercise any of these rights, please contact us at privacy@paartner.com. We will process such requests promptly and in accordance with applicable data protection laws.
Complaints Process
If you believe that our processing of your personal data violates your rights under applicable data protection laws, or if you are otherwise dissatisfied with how your personal data is being handled, you have the right to lodge a complaint with the relevant supervisory authority.
In the United Kingdom, this is the Information Commissioner’s Office (ICO), which can be contacted via their website at https://ico.org.uk.
We encourage you to contact us directly in the first instance so that we may address your concerns promptly and fairly. However, you are entitled to escalate the matter to the supervisory authority at any time.
A full list of supervisory authorities in the EEA can be found on the European Data Protection Board’s website at www.edpb.europa.eu/about-edpb/about-edpb/members_en.
Links to Third Party Websites
From time to time, our website may include links to or from third-party websites. Please be aware that these external sites operate independently and are governed by their own privacy policies. If you choose to follow a link to any such website, you do so at your own discretion and risk.
Paartner accepts no responsibility or liability for the content, practices, or privacy standards of third-party websites, nor for any personal data you choose to submit to them. We strongly encourage you to review the applicable privacy policies of those websites before providing any personal information or engaging with their services.
Contact
Any questions you have in relation to this policy and how we use your data should be sent to privacy@paartner.com. We are not required to appoint a Data Protection Officer (DPO) under UK or EU data protection law. As a UK company, we do not need a UK Representative. If in the future we provide services to individuals in the European Economic Area (EEA), we will appoint an EU Representative and update this Privacy Policy with their details.
Changes to this Privacy Policy
We reserve the right to make changes to this Policy. Any updated Policy will be posted on our Website.
This policy is effective as of 30th August 2025
